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Return Policy

We offer a 30 day warranty on most items sold. Return shipping costs will be at the responsibility of the customer. All items require an RMA number. If an RMA number is not requested, the item may be returned to the customer. All returns take approximately 7-10 business days to process. All returns will be less shipping charge. Please submit a RMA request to obtain an RMA number. The RMA will be given with 48 hours of the request.

Supplier does not supply return labels for any reason. The customer will be responsible for returning the order and a full credit will be issued once received and processed, and confirmed to be damaged/defective/mis-shipped.

All refused orders will be subject up to 25% restocking fee plus shipping charges for both directions. A 15% restocking fee will be charged for all non-defective returns.

All returns are for refund only. Replacement product must be ordered again as a new order with a new order number and will include freight and handling charges.

Note: Credit will not be issued without the return tracking to show return was delivered back. Returns take some time to process and confirm the reason chosen is correct, therefore, credits can take up to 15 business days from the date the item is delivered back.


TQinspire.com
P.O. BOX 2153 Gilroy, California 95021 USA
Phone: 1(866)835-5515
Email: contact@tqinspire.com
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